Privacy Policy

Industry Rockstar Switzerland GmbH

Last Updated: September 11, 2026

Industry Rockstar Switzerland GmbH (“Industry Rockstar,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information that we collect, use, store, and process.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our websites, communicate with us, use our products or services, submit forms, participate in our programs, or consent to receive communications from us, including email and SMS/text messages.

This Privacy Policy is intended to apply alongside applicable privacy and data-protection laws, including, where applicable, the Swiss Federal Act on Data Protection (“FADP”), the European Union General Data Protection Regulation (“GDPR”), and applicable United States privacy and telecommunications requirements.

1. Information We Collect

We may collect personal information directly from you, automatically through your interaction with our websites and services, or from legitimate third-party sources.

Depending on your relationship with us, this information may include:

Contact Information

• First and last name;
• Email address;
• Telephone or mobile number;
• Mailing or business address;
• Company name;
• Job title or professional information.

Account and Customer Information

• Account details;
• Customer or prospect records;
• Products or services purchased or requested;
• Appointment and meeting information;
• Customer support communications;
• Transaction and billing information;
• Preferences and communication history.

Website and Technical Information

When you use our websites or online services, we may automatically collect certain technical information, including:

• IP address;
• Browser type;
• Device type;
• Operating system;
• Referring website;
• Pages visited;
• Date and time of access;
• Cookie identifiers;
• Analytics and interaction data.

Marketing and Communications Information

We may collect information concerning:

• Marketing preferences;
• Email subscriptions;
• SMS/text messaging consent;
• Opt-in date, time, source, and method;
• Consent records;
• Messages sent and received;
• Opt-out requests;
• Customer inquiries;
• Responses to campaigns or communications.

2. How We Collect Personal Information

We may collect personal information when you:

• Visit or interact with our website;
• Complete a contact, lead, registration, assessment, or application form;
• Create an account;
• Purchase or inquire about a product or service;
• Book an appointment or consultation;
• Communicate with us by telephone, email, SMS, social media, or other channels;
• Subscribe to marketing communications;
• Explicitly opt in to receive SMS messages;
• Attend an event, webinar, training, or program;
• Interact with our advertising or marketing campaigns;
• Enter into a business relationship with us; or
• Otherwise voluntarily provide information to us.

We may also receive information from service providers, business partners, advertising platforms, analytics providers, publicly available sources, or other third parties where permitted by applicable law.

3. How We Use Personal Information

We may use personal information to:

• Provide our products and services;
• Respond to inquiries and requests;
• Manage customer and prospective customer relationships;
• Process registrations, orders, transactions, and payments;
• Schedule and manage appointments;
• Provide customer service and technical support;
• Operate and improve our websites and services;
• Personalize customer experiences;
• Maintain our CRM and business records;
• Communicate administrative or transactional information;
• Send marketing communications where permitted by law;
• Send SMS/text messages where the recipient has provided the required consent;
• Measure and improve marketing performance;
• Conduct analytics and business intelligence;
• Protect our systems, customers, and business against fraud, abuse, or security threats;
• Comply with legal and regulatory obligations;
• Establish, exercise, or defend legal claims; and
• Carry out other purposes disclosed to you when your information is collected.

4. Legal Bases for Processing

Where applicable law requires a legal basis for processing, we may process personal information based upon:

• Your consent;
• Performance of a contract with you;
• Steps taken at your request before entering into a contract;
• Compliance with legal obligations;
• Our legitimate business interests, provided those interests do not override your fundamental privacy rights; or
• Another lawful basis permitted by applicable law.

Where processing is based on consent, you may withdraw your consent at any time, subject to applicable law.

Withdrawal of consent does not affect the lawfulness of processing that occurred before the withdrawal.

5. SMS/Text Messaging Privacy

Industry Rockstar Switzerland GmbH may operate SMS and text messaging programs, including programs using U.S. Application-to-Person (“A2P”) messaging and 10-Digit Long Code (“10DLC”) telephone numbers.

We may collect and process information associated with these programs, including:

• Your mobile telephone number;
• SMS opt-in and opt-out status;
• Date, time, and method of consent;
• Source through which consent was obtained;
• Messaging history;
• Delivery information;
• HELP and STOP requests; and
• Other information necessary to administer the messaging program.

We use this information to provide the communications you requested, maintain consent records, process opt-outs, provide customer support, maintain regulatory compliance, and operate our messaging systems.

Mobile Information and SMS Consent

We do not sell or share mobile telephone numbers, SMS opt-in information, or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties for their marketing or promotional purposes.

We may disclose mobile information to service providers and subcontractors that perform services on our behalf, including telecommunications providers, messaging platforms, CRM providers, hosting providers, technical service providers, and customer-support providers.

Such service providers may process information only as necessary to provide their contracted services to us and are not authorized by us to use SMS consent information for their own marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

The foregoing does not prevent us from sharing information with service providers acting on our behalf where such disclosure is necessary to operate the SMS program.

6. SMS Consent

How Users Opt In (Message Flow)

End users opt in to receive SMS messages from Katalyst when scheduling a discovery call through our online booking form at https://l.katalyst-crm.com/widget/bookings/discoverycallwithkatalyst-team8l1spo.

During the booking process, users provide their mobile phone number and actively select an unchecked SMS consent checkbox agreeing to receive text messages from Katalyst regarding their appointment, account, and related services. The disclosure states that message frequency varies, message and data rates may apply, users may reply STOP to opt out or HELP for assistance, and consent is not a condition of purchase.

Users are provided links to Katalyst’s Privacy Policy and Terms & Conditions at the point of opt-in. Mobile information is not shared with third parties or affiliates for marketing or promotional purposes.

Providing your telephone number does not automatically constitute consent to receive marketing SMS messages.

Where consent is required, we obtain it through an affirmative opt-in mechanism.

Consent to receive marketing SMS messages is not a condition of purchasing goods or services from Industry Rockstar Switzerland GmbH.

The scope of your consent is limited to the messaging program and purposes described when you opt in.

You may withdraw your SMS consent at any time by replying STOP to an Industry Rockstar SMS message.

For assistance, reply HELP.

Message and data rates may apply. Message frequency varies.

Additional information regarding our SMS program is available in our SMS Messaging Terms & Conditions.

7. Cookies and Similar Technologies

Our websites may use cookies, pixels, tags, analytics technologies, and similar technologies to operate our websites, understand usage, remember preferences, improve performance, and support marketing activities.

Depending on applicable law, we may request consent before placing non-essential cookies or similar technologies on your device.

You may be able to control cookies through your browser settings or through any cookie-management tool made available on our website.

Disabling certain cookies may affect website functionality.

8. Analytics and Advertising

We may use analytics and advertising services to understand how users interact with our websites, measure campaign effectiveness, and improve our services.

These providers may process technical information such as IP addresses, device identifiers, browser information, website activity, and advertising interactions.

Where required by applicable law, advertising or tracking technologies will be activated only after appropriate consent has been obtained.

SMS opt-in data and consent information are not provided to advertising platforms or third parties for their own marketing purposes.

9. How We Share Personal Information

We may disclose personal information to:

Service Providers

Companies that provide services on our behalf, including:

• Hosting and cloud infrastructure;
• CRM systems;
• Payment processing;
• Email delivery;
• SMS and telecommunications services;
• Customer support;
• Analytics;
• Cybersecurity;
• Professional services; and
• Other technology and operational services.

Professional Advisers

We may disclose information to lawyers, accountants, auditors, insurers, consultants, and other professional advisers where reasonably necessary.

Legal and Regulatory Authorities

We may disclose personal information where required by law, regulation, court order, governmental request, or other lawful process.

We may also disclose information where reasonably necessary to protect our rights, customers, employees, systems, or property.

Business Transactions

If Industry Rockstar Switzerland GmbH is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar corporate transaction, personal information may be disclosed as part of that transaction, subject to applicable privacy requirements.

Notwithstanding the foregoing, mobile telephone numbers and SMS opt-in or consent information will not be sold or shared with third parties or affiliates for their marketing or promotional purposes.

10. International Data Transfers

Industry Rockstar Switzerland GmbH is located in Switzerland and may use service providers located in Switzerland, the European Economic Area, the United States, or other countries.

As a result, personal information may be processed outside your country of residence.

Where required by applicable law, we implement appropriate safeguards for international transfers of personal information. These safeguards may include recognized adequacy mechanisms, contractual protections, standard contractual clauses, data-transfer agreements, or other legally recognized mechanisms.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:

• Provide products and services;
• Maintain customer and business records;
• Maintain consent and opt-out records;
• Comply with legal, tax, accounting, and regulatory obligations;
• Resolve disputes;
• Prevent fraud or abuse; and
• Establish, exercise, or defend legal claims.

Retention periods may vary depending on the type of information and applicable legal requirements.

SMS consent and opt-out records may be retained after an individual unsubscribes where reasonably necessary to demonstrate compliance and ensure that future messages are not sent without renewed consent.

12. Data Security

We use reasonable administrative, organizational, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, destruction, or misuse.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

13. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

• Request information about how your personal information is processed;
• Request access to personal information we hold about you;
• Request correction of inaccurate information;
• Request deletion of personal information;
• Request restriction of certain processing;
• Object to certain processing;
• Withdraw consent;
• Request data portability where applicable;
• Opt out of certain marketing communications; and
• Lodge a complaint with an applicable data-protection authority.

These rights may be subject to legal exceptions and limitations.

To exercise a privacy right, contact us using the details provided below.

We may need to verify your identity before fulfilling certain requests.

14. Marketing Communications

You may unsubscribe from marketing emails by using the unsubscribe mechanism contained in the relevant email or by contacting us.

For SMS marketing communications, reply STOP to unsubscribe.

Opting out of marketing communications does not necessarily prevent us from sending transactional, administrative, security, or service-related communications where permitted by law.

15. Children's Privacy

Our services are not intended for children where parental or guardian consent would be legally required.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.

16. Third-Party Websites and Services

Our websites and communications may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices, security, or content of third-party services that we do not control.

We encourage you to review the privacy policies of third parties before providing personal information to them.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal obligations.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

Where required by applicable law, we will provide additional notice or obtain consent for material changes.

18. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us: support@industryrockstars.ch.

For SMS assistance, reply HELP.

To stop receiving SMS messages, reply STOP.